Frequently Asked Questions

How do I ship my goods to an overseas hospital?
What requirements must I meet in order to sell my products to another hospital?
Are there restrictions on what I can sell on the site?
Who is responsible for transport and insurance costs?
If my product group does not appear in the alphabetical section what do we do?
Am I allowed to buy or sell controlled / prescriptive pharmaceuticals / non prescriptive pharmaceuticals / drugs / medicines on Hospital Mart?
Can I sell products in small lots or must I sell as a complete set?
When do I pay for my advertisement?
Is this site intended for use only by hospitals and other health professionals or can manufacturers advertise their products here?

FAQ: How do I ship my goods to an overseas hospital?

A: There are several considerations involved in exporting equipment, for example you could be liable for taxes and duties. We suggest that you seek professional advice from a freight forwarding or a transportation company.

If you are dealing with an overseas hospital or healthcare organisation, the transaction should be conducted on a pro-forma basis, i.e. always ensure payment is received before releasing the goods.

FAQ: What requirements must I meet in order to sell my products to another hospital?

A: Many products sold may need to conform to the relevant ISO/BS/FDA standards and be accompanied by documentary evidence, along with calibration/servicing/maintenance records. Original documentation should also be provided on operational instructions for use/maintenance in accordance with relevant standards.

FAQ: Are there restrictions on what I can sell on the site?

A: Exclusions include: Organic material and blood products.

FAQ Who is responsible for transport and insurance costs?

A: This should be agreed between the two parties as part of the agreement. Please see Tips page.

FAQ If my product group does not appear in the alphabetical section what do we do?

A: Place the product/products in our miscellaneous section Hospital Mart will then create a specific index for them.

FAQ Am I allowed to buy or sell controlled / prescriptive pharmaceuticals / non prescriptive pharmaceuticals / drugs / medicines on Hospital Mart?

A: Hospital Mart has liaised with the Home Office and the MHRA with regard to the sale of prescriptive / non prescriptive pharmaceuticals and medicines via this website.
It has been confirmed to us that the sale of prescriptive / non prescriptive pharmaceuticals and medicines is permitted via Hospital Mart but please note :-
• All pharmaceuticals & medicines must be licensed.
• All buyers and sellers of pharmaceuticals & medicines must be licensed.
• It is the responsibility of the parties involved in the transaction to ensure that the buyer, seller and product are all licensed.

FAQ Can I sell products in small quantities or must I sell as a complete set?

A: Where it is felt appropriate it is possible to sell parts of a consignment and leave the rest of the consignment on Hospital Mart to sell to another party.
Please note – you must notify Hospital Mart each time you make a sale so that the advertising fee applicable for that part of the consignment may be invoiced.

FAQ When do I pay for my advertisement?

A: When the product is sold.
If you are advertising to sell a specific product of any description then you place your ad, following the procedure on the Advertising Products page . When you have sold the product, you notify us and we invoice you for the advertising fee, which is due for payment 30 days from the invoice date. This way you liquidate your stock, then pay us 5 % of the asking price, from the proceeds.

FAQ Is this site intended for use only by hospitals and other health professionals or can manufacturers advertise their products here?

A: Any manufacturer who currently sells to the NHS or exports products can advertise on Hospital Mart.